Shipping policy
Order Processing
All orders are processed within working hours after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
During festivals, special occasions, or high-demand periods, dispatch timelines may be slightly extended.
Delivery Coverage
We currently deliver across selected cities and regions in India.
Delivery availability depends on the customer’s pin code and serviceability by logistics partners.
Estimated Delivery Time
Domestic Shipping Orders: Typically delivered within 2–7 working days depending on the destination.
Delivery timelines are estimates and may vary due to weather conditions, traffic, festivals, or courier delays.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping offers may be available on selected products or order values.
Packaging
All sweets and food items are packed hygienically with utmost care to maintain freshness and quality during transit.
Certain delicate products may not be available for long-distance shipping to ensure quality standards.
Delivery Attempts
Customers are requested to provide accurate address and contact details.
If the customer is unavailable at the time of delivery, our delivery partner may attempt re-delivery or contact the customer.
Additional charges may apply for repeated delivery attempts due to incorrect information or unavailability.
Delayed or Failed Deliveries
Anajani Sweets Chirawala shall not be held responsible for delays caused by:
Incorrect delivery details provided by the customer
Natural calamities or weather conditions
Traffic restrictions or transport disruptions
Courier partner operational delays
Damaged or Missing Items
Customers must report damaged packaging, missing items, or delivery issues within 2 hours of receiving the order.
Supporting photos/videos may be required for verification and resolution.
Order Tracking
Tracking details will be shared via SMS, WhatsApp, email, or phone call wherever applicable.
Contact Information
For shipping-related queries or support:
Anajani Sweets Chirawala
Chirawala, Rajasthan, India
Phone/WhatsApp: +91 9414491135
Email: support@anajanisweets.com
