Shipping Policy

Order Processing

All orders are processed within working hours after successful payment confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

During festivals, special occasions, or high-demand periods, dispatch timelines may be slightly extended.

Delivery Coverage

We currently deliver across selected cities and regions in India.

Delivery availability depends on the customer’s pin code and serviceability by logistics partners.

Estimated Delivery Time

Domestic Shipping Orders: Typically delivered within 2–7 working days depending on the destination.

Delivery timelines are estimates and may vary due to weather conditions, traffic, festivals, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Free shipping offers may be available on selected products or order values.

Packaging

All sweets and food items are packed hygienically with utmost care to maintain freshness and quality during transit.

Certain delicate products may not be available for long-distance shipping to ensure quality standards.

Delivery Attempts

Customers are requested to provide accurate address and contact details.

If the customer is unavailable at the time of delivery, our delivery partner may attempt re-delivery or contact the customer.

Additional charges may apply for repeated delivery attempts due to incorrect information or unavailability.

Delayed or Failed Deliveries

Anajani Sweets Chirawala shall not be held responsible for delays caused by:

Incorrect delivery details provided by the customer

Natural calamities or weather conditions

Traffic restrictions or transport disruptions

Courier partner operational delays

Damaged or Missing Items

Customers must report damaged packaging, missing items, or delivery issues within 2 hours of receiving the order.

Supporting photos/videos may be required for verification and resolution.

Order Tracking

Tracking details will be shared via SMS, WhatsApp, email, or phone call wherever applicable.

Contact Information

For shipping-related queries or support:

Anajani Sweets Chirawala

Chirawala, Rajasthan, India

Phone/WhatsApp: +91 9414491135

Email: support@anajanisweets.com