At Anajani Sweets Chirawala, we strive to deliver fresh, hygienic, and high-quality products to our customers. Due to the perishable nature of sweets and food products, our return and exchange policy is limited and subject to the conditions mentioned below.

Food, sweets, snacks, and perishable items once sold cannot be returned.

Returns will only be accepted in the following cases:

Wrong item delivered

Damaged product received

Missing items in the order

Spoiled or poor-quality product received

Reporting an Issue

Customers must report any issue within 2 hours of receiving the order.

Complaints raised after the specified timeframe may not be eligible for return, exchange, or refund.

Customers may be asked to share:

Order ID

Photos/videos of the product

Packaging images for verification

Exchange Policy

Eligible products may be exchanged subject to verification by our support team.

Exchange requests will only be processed for:

• Incorrect items delivered
• Damaged products
• Quality-related concerns verified by our team

Refund Policy

If exchange is not possible, a refund may be provided.

Approved refunds will be processed within 5–7 working days through the original payment method.

Non-Returnable & Non-Refundable Cases

We do not offer returns, exchanges, or refunds for:

• Change of taste preference
• Delay caused by third-party delivery services
• Minor packaging damage not affecting product quality
• Incorrect address or contact details provided by the customer
• Products partially or fully consume

Cancellation Policy

Orders can only be cancelled before preparation or dispatch begins.

Once the order is prepared or shipped, cancellation requests may not be accepted.

Quality Assurance

All products at Anajani Sweets Chirawala are prepared under strict hygiene and quality standards to ensure customer satisfaction.

Contact Us

For return, exchange, or refund-related support:

Anajani Sweets Chirawala

Chirawala, Rajasthan, India

Phone/WhatsApp: +91 9414491135

Email: support@anajanisweets.com