Terms & Conditions

Welcome to Anjani Sweets Chirawa Wala

These Terms & Conditions govern your use of the Anajani Sweets Chirawala website, products, and services. By accessing or placing an order through our website, you agree to comply with these terms.

1. General

Anajani Sweets Chirawala reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

2. Products & Availability

All products displayed on the website are subject to availability.

Product images are for reference purposes only. Actual product appearance, packaging, and presentation may vary slightly.

We reserve the right to discontinue any product without prior notice.

3. Pricing & Payments

All prices listed on the website are in INR (₹) and inclusive/exclusive of applicable taxes as mentioned.

Prices may change without prior notice.

Orders will be processed only after successful payment confirmation.

We accept payments through approved online payment methods available on the website.

4. Order Confirmation

Once an order is placed, customers will receive an order confirmation via SMS, WhatsApp, email, or phone call.

Anajani Sweets Chirawala reserves the right to cancel or refuse any order due to:

 Product unavailability

Incorrect pricing

Payment failure

Suspected fraudulent activity

5. Delivery Policy

Delivery timings may vary depending on location, weather conditions, traffic, or unforeseen circumstances.

Customers are requested to provide accurate delivery details and contact information.

In case of failed delivery due to incorrect address or customer unavailability, additional delivery charges may apply.

6. Cancellation & Refunds

Orders once confirmed may not be cancelled after preparation has started.

Refunds, if applicable, will be processed within 5–7 working days through the original payment method.

No refund shall be provided for:

Incorrect address provided by the customer

Delay caused by third-party delivery partners

Taste preferences after product consumption

7. Quality & Complaints

We maintain strict hygiene and quality standards for all our products.

Customers must report any issue related to quality, missing items, or damaged products within 2 hours of delivery.

Supporting photos/videos may be requested for resolution purposes.

8. Intellectual Property

All content on this website, including logos, images, text, designs, and graphics, are the property of Anajani Sweets Chirawala and may not be copied or used without permission.

9. User Responsibilities

By using this website, you agree:

Not to misuse or attempt to damage the website.

Not to provide false or misleading information.

Not to engage in fraudulent transactions or unauthorized activities.

10. Privacy Policy

Customer information collected through the website is used only for order processing, communication, and service improvement.

We do not sell or share customer data with unauthorized third parties.

11. Limitation of Liability

Anajani Sweets Chirawala shall not be held liable for:

Delays caused by third-party delivery services

Technical website interruptions

Indirect or consequential losses arising from website usage

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of Rajasthan courts.

13. Contact Us

For any queries, complaints, or support:

Anajani Sweets Chirawala

Chirawala, Rajasthan, India

Phone/WhatsApp: +91 9414491135

Email: support@anajanisweets.com